Hotel Luena | City stay in Lisbon | Book Now

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Key details

About the Hotel

Rua Pascoal De Melo 9, Lisbon, Portugal, 1000-230

Near the city center

Great

8.7

9.3

/10

3.6

4.2

Loved by Hotel Luena guests

Attentive staff
Clean rooms
Delicious breakfast
Convenient location

"We were able to check-in to our room early after a long day of traveling."

Elizabeth from United States

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"Welcome cold drinks and pastries on arrival."

RobM7812 from United Kingdom

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"Hotel has great location."

Muhammad

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Location

Hotel Luena is located in the center of Lisbon, just a short distance from major tourist attractions such as Praça do Comércio and São Jorge Castle. The Arroios metro station is only 150 meters away, facilitating easy access to the city's bustling districts. This strategic location positions guests within walking distance of various dining and shopping options in the historic area.

Rooms

The hotel offers 36 rooms designed for comfort and family needs, including Family Rooms and spacious Family Deluxe Rooms that can accommodate groups. The Acacia Room features a hot tub and scenic views of the River Tejo, providing a unique retreat within the hotel. Each room is equipped with modern amenities such as air conditioning, sound-proof windows, and complimentary filtered water.

Dining

Guests can indulge in a diverse breakfast buffet including traditional Portuguese treats like Pastéis de Nata. Breakfast in bed is available upon request, enhancing convenience for guests. Additionally, local dining options and Fado restaurants can be easily reached within the surrounding area, ensuring a taste of Portuguese culture.

Experiences

Hotel Luena collaborates with local partners to offer several unique experiences, such as e-bike tours to iconic sites in Belém. For a more adventurous exploration, private sidecar tours provide visitors with a memorable way to discover the city. Other activities include cultural day trips to significant locations like Fátima and Sintra.

Pet-Friendly Policies

The hotel embraces a pet-friendly policy, welcoming furry companions for a family-oriented experience. Nearby parks and cafés are available for guests with pets, allowing for enjoyable strolls around the city. This hospitality ensures that every member of the family, pets included, can experience their stay in Lisbon.

Highlights

Location: central Lisbon, near Praça do Comércio

Rooms: 36 family-friendly accommodations

Dining: breakfast buffet with Pastéis de Nata

Experiences: e-bike tours to Belém

Must-do experiences

Stroll through Alfama's winding streets for stunning views and Fado music.
Savor the iconic Pastéis de Nata at Pastéis de Belém bakery.
Visit MAAT for innovative contemporary art and a scenic riverside setting.
Explore the vibrant LX Factory for unique shops and local art.
Browse the Time Out Market for diverse local food and drink options.

Location: Great

8.5/10Review score

See hotel location on map

Guest Emotional Experience

Away at HomeThoughtful welcome

“There was free tea and water and complimentary fruit with a handwritten welcome message.”

Stefania from Italy

Perfect for Finding FriendsSuperb hosts

“The reception staff were exceptional, in particular Damien, Julia, Anna and Alex who helped us figure out the bus/train/tram system.”

Keith from United Kingdom

Shine on SocialsUnexpected view

“One of our rooms even had a lovely and unexpected view of Castelo de São Jorge, which was such a nice surprise.”

Angel

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Deluxe Double Room

2 persons

220 sq. feet

1 Double bed

Heating

Bathtub

room details

Double Room

2 persons

195 sq. feet

1 King-size bed

Heating

Bathtub

room details

Deluxe Double Room Balcony

2 persons

220 sq. feet

1 King-size bed

Heating

Bathtub

room details

Double Room Spa Bath

2 persons

260 sq. feet

1 King-size bed

Heating

Bathtub

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.7/10Review score

General

No smoking on site
Wi-Fi
Car park
Handicap parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Guest Parking

Electric kettle

Services

Paid shuttle service
Pet amenities available
Car hire

Dining

In-room breakfast
Snack bar

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Hotel Luena Location

Rua Pascoal De Melo 9, Lisbon, Portugal, 1000-230

Map view

Rua Pascoal De Melo 9, Lisbon, Portugal, 1000-230

City landmarks

Castle

Castle of Sao Jorge

1.3 mi

Square

Rossio Square

1.3 mi

Square

Praca do Comercio

1.6 mi

Landmark

Santa Justa Lift

1.3 mi

Market

Time Out Market Lisboa

1.8 mi

Museum

Alfama

1.4 mi

Church

Miradouro da Senhora do Monte

5300 ft

Aquarium

Oceanario de Lisboa

3.2 mi

Museum

Calouste Gulbenkian Museum

1.1 mi

Church

Lisbon Cathedral

1.5 mi

Park

Parc Eduardo VII

1.1 mi

Landmark

Avenida da Liberdade

1.2 mi

Landmark

Bairro Alto

1.4 mi

Zoo

Lisbon Zoo

2.0 mi

Church

Miradouro Sao Pedro de Alcantara

1.6 mi

Museum

National Azulejo Museum

1.3 mi

Square

Luis de Camoes Square

1.5 mi

Landmark

Arco do Triunfo

1.6 mi

Landmark

Chiado

1.5 mi

Church

Church of Sao Roque

1.3 mi

Square

Graca Church and Convent

1.0 mi

Museum

Carmo Archaeological Museum

1.3 mi

Church

National Pantheon

1.3 mi

Museum

Dr. Anastacio Goncalves House-Museum

5200 ft

Monastery

Church of Sao Vicente of Fora

1.4 mi

Church

Igreja do Menino Deus

1.2 mi

Museum

Museu do Fado

1.5 mi

Hospital

Hospital Miguel Bombarda

3000 ft

Landmark

Palacio Sotto Mayor

3400 ft

Garden

Miradouro do Torel

5000 ft

Nearby

Museum

Dr. Anastacio Goncalves House-Museum

3100 ft

Rua do Arco do Cego Close to Auditorio at Ar Livre da Sede da CGD

Cinema City Campo Pequeno

4000 ft

Restaurants

Pastelaria Monte Rei

200 ft

Rua Pascoal de Melo 56

Lisbon Vegan Restaurante

600 ft

Rua de Arroios 175

Sabor de Arroios

500 ft

Avenida Almirante Reis 119 D

Snack-bar Oliveiras

700 ft

Rua Passos Manuel 101

Mr. Lu

800 ft

Rua Antonio Pedro 95

A Ideal

1200 ft

Rua Marques da Silva 28

Ha Tapas no Mercado

2300 ft

Rua Angela Pinto 14 Mercado de Arroios

Bio

800 ft

Rua Francisco Sanches 39 Praça da Alegria

Grelha D'Ouro

600 ft

Rua Pascoal de Melo 2A

Rose Stupa Resturant

1600 ft

Rua Ponta Delgada 80B In front of Finanças Office

Explore Lisbon

Local Experience

Dr. Anastacio Goncalves House-Museum

10 minutes' walk

A stunning museum showcasing the art and design of the late 19th century, complete with beautiful tile work and unique interiors.

Calouste Gulbenkian Museum

20 minutes' walk

Home to an extensive collection of art ranging from ancient to modern times, surrounded by tranquil gardens perfect for relaxation.

Santa Justa Lift

25 minutes' walk

An iconic lift offering captivating views of Lisbon's old town, connecting the lower streets with the scenic Bairro Alto area.

Time Out Market Lisboa

30 minutes' walk

A vibrant market featuring a variety of food stalls from top chefs, perfect for tasting local cuisine in a lively atmosphere.

Biking at Eduardo VII Park

25 minutes' walk

Enjoy bike rental services in Eduardo VII Park, where you can explore lush gardens and enjoy panoramic views of the city.

Relaxation at nearby Spas

10 minutes' drive

Indulge in wellness treatments at local spas offering massages and relaxation sessions for a rejuvenating experience during your stay.

Pastelaria Monte Rei

1 minute' walk

A cozy café known for its delicious pastries and coffee, perfect for a quick breakfast or afternoon indulgence.

Lisbon Vegan Restaurante

2 minutes' walk

A vibrant spot offering flavorful vegan dishes made from fresh, local ingredients, catering to various dietary needs.

Sabor de Arroios

2 minutes' walk

Authentic local fare in a casual setting, featuring hearty Portuguese dishes renowned for their rich flavors and aromas.

Cinema City Campo Pequeno

15 minutes' walk

A contemporary cinema showcasing the latest films; a great spot for movie nights, complete with comfortable seating and snacks.

Jazz Nights at Hot Clube de Portugal

10 minutes' drive

An iconic jazz venue known for its vibrant live music scene and cozy atmosphere, offering performances from local and international artists.

Getting around

City Centre

Lisbon15 min · 4000 ft

Airports

Humberto Delgado (LIS)7 min · 2.8 mi

Aerodromo Municipal de Cascais (cat)33 min · 13.5 mi

Train

Roma - Areeiro Train Station21 min · 1.1 mi

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 14:00-22:00

Check-out

from 06:00-12:00

Guest Parking

Public parking is possible at a location nearby (reservation might be needed) at EUR 14 per day.

Internet

Wireless internet is available in for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Portuguese

Number of rooms:

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Hotel Luena is frequently praised for its convenient location near the metro station, providing easy access to Baixa/Chiado. Guests appreciate the complimentary pastries available in the reception area, and the excellent and diverse breakfast featuring both American and European options is a recurring highlight. While the rooms are generally comfortable and clean, some guests have noted that they can be small.

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Review score

Based on 1536 verified reviews

8.7/10

Great

93%

Recommend

Staff

9.4/10

Cleanliness

9.1/10

Location

8.5/10

Value for money

8.6/10

Pros

Helpful staff

Easy check-in

Convenient location

Breakfast essentials

Cons

Strong odor

Dirty details

High price

Frederick from Germany

Single

Twin Room

3 nights in October 2025

Reviewed:November 26, 2025

8.5/10

serene moments in a twin room

helpful staffclean areasuper clean roomgreat breakfast

the reception operated around the clock and the staff was helpful. the common areas had a high level of cleanliness and my room was equally super clean. i found the breakfast to be excellent and among the best i have experienced in hotels.

the street outside could get noisy and made sleeping difficult

Location

9/10

the hotel is close to the metro and allows easy access to the city center. nearby, i found restaurants and a large grocery store, convenient for quick needs and meals.

Rooms

8/10

my room included fresh towels daily and a minibar with a fridge, though snacks were extra. the room was small, yet it maintained a fresh and tidy feel with excellent service each day i stayed there.

Dining

9/10

breakfast had many options available and was very enjoyable. the buffet was consistently full with a good variety, though some items required an extra charge, unexpected at first.

Facilities

8/10

wifi was available throughout the hotel. there was no parking directly at the hotel. i found alternative arrangements required a ten-minute walk from the public parking area nearby.

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Elizabeth from United Kingdom

Single

Deluxe Double Room

4 nights in June 2025

Reviewed:August 09, 2025

7/10

Acceptable Stay with Minor Issues

delicious foodsuper clean roomsmall roombusy street

I really liked the provided breakfast. It includes many choices such as yogurts and pastries. The hotel room seemed very clean. They change the towels everyday, so that was nice.

The room I had was small. I found it hard to get luggage out of the car in front of the building due to the street being busy. There wasn't much parking.

0 Helpful

Questions of the users

About Hotel Luena

Are there cots available for infants at the hotel?

15 January 2024

Cribs for infants are available upon request, ensuring a comfortable stay for your family.

Is breakfast offered at the hotel, and what is the cost for it?

22 February 2024

Breakfast is available depending on the rate booked, with a charge of €8 per person.

Can a guest check in after midnight upon arriving at the airport?

10 March 2024

Late check-in is permitted, as reception operates 24/7 to assist guests at any time.

What is the best way to get to the hotel from the airport?

30 March 2024

From Lisbon Airport, take the Metro red line to Alameda Station, transfer to the Green line, and disembark at Arroios Station. The hotel is a 5-10 minute walk from there, or a taxi ride costs around €15-€20.

What type of breakfast options are provided, and is there round-the-clock reception?

5 April 2024

The hotel offers buffet breakfast as well as in-room dining options. Reception is available 24 hours a day.

Is the hotel pet-friendly, and what are the associated costs for bringing a small dog?

12 April 2024

Pets are welcome in designated Family and Deluxe Family Rooms, with an additional cleaning fee of €15 per night and a check-in guarantee of €100.

Does the hotel have a lift for guests?

20 April 2024

Yes, there is an elevator available in the hotel, making it accessible for all guests.

Is it possible to check out earlier than the standard time?

28 April 2024

Early check-out is available, and guests may check out from 6 AM onwards.

What are the check-in and check-out times at the hotel?

15 May 2024

Check-in begins at 2 PM and check-out is until noon. Late arrivals are accommodated, so guests can check in after 11 PM.

Is there parking available close to the hotel?

30 May 2024

The hotel does not offer free parking, but there is a paid public parking lot located about 200 meters away at Praça do Chile, costing approximately €10.20 for 24 hours.